Louise Luchuk

Strong research capabilities

• Primary researcher and project manager for regional, provincial and national research projects in the non-profit sector – involving focus groups, key informant interviews, surveys (print and electronic), needs assessments, literature reviews and audits – and often incorporating elements of appreciative inquiry.
• As part of a consulting team with Dr. Adam Lodzinski, contracted to complete project evaluation of “Volunteering & Healthy Aging Project.” (Volunteer Canada)
• Through telephone interviews and online research, researched program delivery models and curriculum frameworks of community leadership programs in Canada and the U.S.A. (Leadership Guelph/Wellington)
• Conducted a literature review of resources related to advancing cultural diversity in volunteer management. (Social Planning Council of Peel/Social Planning Network of Ontario)
• Conducted an environmental scan including key informant interviews, online surveys and telephone follow-up to provide strategic recommendations for the growth of the Ontario Volunteer Centre Network and volunteer centres in the province.
• Carried out key informant interviews to document best practices in online alumni communities at major post-secondary institutions in Canada and the U.S.A. (RESolutionsTECH.com)
• Based on focus group consultations, telephone follow-up and electronic survey results, developed an online Capacity Building e-Toolkit for use by volunteer centres in Canada. (Volunteer Canada)
• Utilized focus groups as well as surveys and background research to make recommendations for community transportation services for Ministry of Health and Long-term Care clients with complex needs in Champlain District.

Well-honed written and verbal communication skills

• Facilitated efforts to refine the strategic framework of the Imagine Canada-Nonprofit Knowledge Network (a collaborative network of local and regional knowledge mobilization hubs working together to share and develop knowledge about charitable and non-profit organizations) and assisted in producing an Ontario Trillium Foundation grant application to support the evolution of the Network’s activities.
• Contribute regular online feature stories to CharityVillage.com (a resource website for Canadian nonprofits that receives over 20,000 hits per day).
• Wrote final recommendations report for the first ever Canada-wide Labour Force Strategy for the Voluntary & Non-profit Sector and edited first two reports in the Study. (HR Council for the Voluntary & Non-profit Sector)
• Analyzed proceedings from the recent Canadian Non-profit Workforce Summit and wrote synthesis report of emerging themes. (HR Council for the Voluntary & Non-profit Sector)
• Completed copy and structural editing for numerous Volunteer Canada resources as well as the Federal Government’s Voluntary Sector Initiative.
  Extensive curriculum and training guide development (with focus on volunteer development)
• Created learning reflection exercises for resource on how to recruit and retain Baby Boomer volunteers. (Volunteer Canada)
• Developed curriculum and support materials for a series of five International Year of Volunteers training guides on volunteer management “hot topics” for use by volunteer centres across Canada (Volunteer Canada):
• Developed curriculum and support materials to explore the volunteer management implications of the 2000 National Survey of Giving, Volunteering and Participating and delivered train the trainer session to Volunteer Canada and United Way of Canada trainers.
• Revamped curriculum for 2003 National Survey of Nonprofit and Voluntary Organizations that included: 1 hour PowerPoint presentation, speaking notes and tools to address the identified issues, trends, challenges and opportunities and encourage reflection about the implications. (Volunteer Canada)
• Facilitated the online volunteer management course offered by Capacity Builders at OCSA.
• In conjunction with St. Lawrence College initiated and developed the Volunteer Management certificate course. (Volunteer Kingston)

Customized, client-centred facilitation and train-the-trainer workshops

• Delivered train the trainer session to Volunteer Canada and United Way of Canada trainers for curriculum based on 2000 National Survey of Giving, Volunteering and Participating.
• Designed and delivered Grants & Proposal Writing course through Continuing Education department. (St. Lawrence College)
  · Invited to be keynote speaker at 2008 National Program Forum. (Junior Achievement of Canada)
• Recruited to develop and deliver five volunteer management modules at annual provincial conference and developed customized modules based on web-based survey of educational needs by provincial members. (Ontario Community Support Association)
• Recruited to present full-day “Introduction to Volunteer Management” workshop at annual provincial conference. (Professional Administrators of Volunteer Resources – Ontario)

Developer of web-based capacity building projects

• Developed an online Capacity Building e-Toolkit related to the administration, management and strategic development of Volunteer Centres in Canada. (Volunteer Canada)
• Coordinated the development of a web-based library to share volunteer management tools and templates between community support agencies; the web-based library resource was so well-received and was expanded into a provincial resource. (Ontario Community Support Association)
• Revised and expanded the volunteer management/program administration resource manual and made it electronically accessible. (Ontario Public Health Association)

Sensitive and competent agent of organizational change

• Champion of a national working group with responsibility for planning and implementing the Volunteer Development key strategic initiative in order to improve and coordinate practices among Charters of varying size and capacity across Canada. (Junior Achievement of Canada)
• Supported staff across Canada with varying degrees of capacity to implement a new Screening Protocol and worked collaboratively with national Screening Working Group to address capacity issues and create internal buy-in for systemic changes resulting from the new screening protocol. (Junior Achievement of Canada)
• Supported 35 community support service agencies in Eastern Ontario to implement volunteer management best practices based on self-administered audits of volunteer management practices using virtual peer support working groups as a tool for implementing professional volunteer management practices. (Ministry of Health and Long Term Care/East Region Quality Volunteer Management Project Committee)